Shipping Process

Once a customer places an order, our team will go ahead and process the order. Once the order has been processed, inspected for quality, packaged and is ready to be shipped, the courier will collect the shipment and deliver it to the customer.


UAE Delivery Times and Costs

For all orders the shipping will be FREE of charge all across the UAE.

Payment options: Cash on delivery and Credit card

Orders in the UAE are shipped within 1-3 working days depending on the workload and delivery schedule.

All UAE shipments are handled by our partners companies PostaPlus and SMSA Express.


GCC Countries Delivery Times and Costs

For any order for all GCC countries, a shipping charge of AED 45 will be applied to all orders.

Payment options: Credit Card

Please note that the shipping charges exclude import duties and taxes and any extra custom fees.

Orders outside the UAE are shipped within 5-7 working days.

Orders to GCC countries are delivered by SMSA Express.


Import Duties and Taxes

Depending on your country, different taxation rules and additional charges may apply. In some cases, you may need to pay import duties and taxes upon receiving your shipment.

The customer will be responsible of these additional fees as the price you pay to excludes all relevant import duties and taxes. When the customer receives the order, they must pay the duties and taxes directly to the courier to release your order from customs.

We try to notify our customers during the checkout process if additional fees will be charged upon delivery of the products. We suggest that you contact your local customs office for more information on custom policies as the policies vary widely from country to country.


Payment Confirmation

Customers will receive payment confirmation by email automatically as soon as the payment has been made.